{"id":7734,"date":"2025-07-22T20:50:49","date_gmt":"2025-07-22T18:50:49","guid":{"rendered":"https:\/\/www.lrob.fr\/?page_id=7734"},"modified":"2026-05-31T16:26:14","modified_gmt":"2026-05-31T14:26:14","slug":"support","status":"publish","type":"page","link":"https:\/\/archive-www.lrob.fr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Need help? Perhaps we've already written the answer to your question.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/doc\/\">View documentation<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">AI Assistant<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our LRobot AI assistant knows the LRob.fr website and its documentation inside out! It can guide you in a matter of seconds.<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">        <div class=\"lrob-tk-chatbot is-mode-inline lrob-tk-chatbot-block wp-block-lrob-toolkit-chatbot\"\n             style=\"--lrob-tk-chatbot-color:#00315f;--lrob-tk-chatbot-btn:64px;--lrob-tk-chatbot-w:50%;--lrob-tk-chatbot-h:50%;--lrob-tk-chatbot-speed:0.2s;--lrob-tk-chatbot-curve:ease;--lrob-tk-chatbot-scale:0.85;--lrob-tk-chatbot-slide:0px;--lrob-tk-chatbot-crop:0px;\"\n             >\n            <div class=\"lrob-tk-chatbot-frame-wrap\" style=\"position:relative;width:100%;height:50vh;max-height:85vh;overflow:hidden;border-radius:12px;\">\n                <iframe class=\"lrob-tk-chatbot-frame\"\n                        style=\"position:absolute;left:0;top:-0px;width:100%;height:calc(100% + 0px);border:0;display:block;\"\n                        src=\"https:\/\/bot.lrob.net\/webhook\/a889d2ae-2159-402f-b326-5f61e90f602e\/chat\"\n                        title=\"\ud83e\udd16 LRobot, your AI assistant\"\n                        loading=\"lazy\"><\/iframe>\n            <\/div>\n        <\/div>\n        <\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Need more help?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/portail.lrob.fr\/support\/\" target=\"_blank\" rel=\"noopener\">Open a ticket<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/contact\/\">Call us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/support\/ip-unlocking\/\">IP unlocking<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Need help? Perhaps we've already written the answer to your question. AI assistant Our LRobot AI assistant knows the LRob.fr website and its documentation inside out! He can help you in a matter of seconds. Need more help?<\/p>","protected":false},"author":1,"featured_media":7380,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7734","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/pages\/7734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/comments?post=7734"}],"version-history":[{"count":8,"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/pages\/7734\/revisions"}],"predecessor-version":[{"id":8964,"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/pages\/7734\/revisions\/8964"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/media\/7380"}],"wp:attachment":[{"href":"https:\/\/archive-www.lrob.fr\/en\/wp-json\/wp\/v2\/media?parent=7734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}